A successful program requires strategic OVERSIGHT & GUIDANCE consisting of collaborative decision making, methodical technical activities to understand current environments and set future direction, and oversight to ensure transition progress.
CSI excels in:
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IT Governance Processes
- Recommended community-wide IT governance forum construct and approaches for bringing disparate IT collaboration forums under the rubric of singular IT decision making
- Strategic advisor, facilitator, and presenter to multiple community-wide IT governance forums, addressing architecture, standards, and exchange specification development
- Formalized collaboration and coordination processes and artifacts necessary to demonstrate a body of evidence associated with senior leadership approvals
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IT Policy and Guidance
- Authored and coordinated community policy and technical guidance associated with metadata tagging of information
- Contributed to community policy and technical guidance associated with creating, managing, governing, and using an Enterprise Standards Baseline
- Advised on the implementation of information sharing and safeguarding policies
- Routinely reviewed, edited, and commented on community mission policy that impacted IT decision-making
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Enterprise, Segment & Solution Architectures
- Contributed to development of as-is and to-be enterprise architectures and reference models for community-wide capabilities
- Documented enterprise segment and capability architectures based on service provider implementation plans, then assessed services against approved architectures
- Developed next-generation solution architectures for a collection of high-impact, high-volume mission support services
- Developed and maintained a Program Architecture Guide intended to assist service providers in documenting how their capabilities align with community expectations
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Enterprise Transition Planning
- Assessed an IT Services organization and recommended areas for improvement, enhanced visibility into operational costs, and approaches for achieving cost efficiencies while maintaining outstanding customer support
- Developed integrated transition roadmap for a large multi-agency IT efficiencies transformation showing agency plans for turning off local capabilities and migrating to new enterprise capabilities
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Academic Research & Analysis of Alternatives
- Liaison with academic research center to pursue grant partnerships
- Identified industry big data solutions, established a research and test regimen for evaluation, installed and analyzed solutions, and recommended options
- Gathered and prioritized capability requirements, assessed and recommended industry and government solutions, and negotiated priority data sources for inclusion
- Evaluated viability of migrating government collaboration services to an existing Google Apps for Government infrastructure
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Executive Leadership Support
- Advised on organizational constructs, resource planning, and task assignments
- Developed and coordinated strategic outreach and public relations messaging
- Managed SharePoint web presence and social media postings
- Drafted senior leadership emails and memorandum language
- Developed technical and programmatic briefings
- Delivered seminars, education, and status briefings